Can I renew with your company even though I originally ordered somewhere else?
Yes. We can renew most of the magazines we offer whether the current subscription is through us or another source. Only a few publishers don’t allow us to renew magazines. If you receive duplicate issues, please contact us right away.
How much does your shipping and handling cost?
Shipping and handling are always free.
I’d like to change an address on one of my subscriptions. Can I do that?
Yes, you can call us and we can do it for you! If you’re moving, please note that it takes the publishers around 8 weeks to make an address change. If you will be moving sooner than that, notify the Post Office of your new address and ask them to forward your magazines.
My magazine was badly damaged in the mail. What can I do?
Call or email our Customer Service department and we’ll work with the publisher to rectify the situation.
I got two copies of the same magazine. What can I do?
Call or email our Customer Service department and we’ll figure out what happened.
The first magazine I received was an old edition that I’ve already read. What can I do?
Sometimes publishers use “back issues” to start a subscription quickly. Call or email our Customer Service department and we will ask the publisher to extend your expiration date so the back issues are not counted as part of your subscription.
My magazine is already on the newsstand but I haven’t received my copy in the mail yet. When can I expect it?
Most magazines are sent to subscribers around the same time they hit the newsstand, but it depends publishers’ policies and the postal service. If you haven’t received an issue within a week of when you normally receive it, please contact us.
